Keith, I received all the parts I ordered on Monday August 15th two days later on Wednesday the 17th. Having bought my Big Jack furnace back in 1981 I was a little concerned that getting parts for it would be difficult.
I live in the Catskill Mountains of New York State. Sullivan County to be exact. The winters here can be harsh. My Big Jack wood furnace has went through three floods. The water getting well in the burning chamber each time. The blower motor submerged, the draft inducing motor under twice.
After the first flood all I had to do was change the filter, oil the blower motor and fire it up, the second flood was more damaging, I had to replace the blower motor but it was over 20 years old at that time anyways, the third flood saw the draft inducer motor say enough, but it, too, was 25 years old by that time.
Over the course of the last 30 years now I've replaced the burning grate three times, the fire brick intermittently here and there because my son used to be rough filling the burning chamber, and this is the first time I've replaced the smoke chamber grates.
Once the Big Jack furnace is lit up in late October it never goes out until well into late March or early April. My house is toasty warm and I look forward to many more years of service out of my furnace.
I highly recommend this furnace to anyone thinking of a hot air unit.
Thank you for the fast service.
Randy Hoag
Livingston Manor, NY